Frequently Asked Questions
Explore our knowledge base to resolve common technical issues, compatibility inquiries, and product support topics.
We produce earpieces, speaker microphones, PTT adapters, bone conduction headsets, aviation headsets, and tactical communication gear.
Yes. We provide full compatibility with the most popular brands, including Motorola, Hytera, Kenwood, Icom, Sepura, and others.
Absolutely. We support custom logos, cable lengths, connectors, molds, and private-label packaging.
Typically 5–10 working days, depending on the complexity of the design.
Yes. We support customization to meet IP ratings, MIL-STD-810G, and other client-specified requirements.
Many of our tactical products are IP67/IP68 rated and tested to MIL-STD-810G environmental standards.
Yes. We offer noise-cancelling, bone conduction, and heavy-duty headset options for demanding environments.
Yes. We provide datasheets, compatibility guides, and manuals upon request or download.
MOQ depends on the product type. For standard models, it starts from 100 units.
We ship via DHL, FedEx, UPS, air freight, and sea freight depending on your preference and location.
Yes. We support customs documents, CO, Form E, CE, FCC, RoHS, and other compliance certifications.
We offer a standard 12-month warranty on most products, covering manufacturing defects under normal use.
Please contact us with pictures or videos. We’ll provide replacement or credit after confirmation.
Yes. We welcome exclusive or regional distributor partnerships. Please contact us for criteria and application.
Yes. We regularly exhibit at global shows like IWCE (USA), PMRExpo (Germany), and the Beijing Police Expo, Eurosatory France. Airshow China in Zhuhai.
Quality Guarantee
Quality Management Policy
Quality policy aims to maximize company development and customer satisfaction by always delivering the best products and services in keeping with our management principles and company vision. Any problem you have, please contact our salesman directly. We will reply to you in 8 work hours or immediately!
Action 1
Understand customer demands and incorporate them in our work.
Action 2
Prevent poor quality products and waste through continuous improvement.
Action 3
Establish a self-management system by strictly adhering to existing regulations.
Action 4
Grow together with customers by developing good products.